Retention & Engagement
The Office of Retention supports undergraduate students at Florida State University to ensure that they have ample opportunity to complete a degree. Departmental staff support students through programming designed to engage undergraduate students during their first year and assist students navigate barriers during the course registration process.
The Office of Retention:
- Identifies and tracks specific students who may benefit from outreach and coordinates university resources to assist them.
- Assists students in accessing campus resources to support their academic and personal success as they progress toward completion of a degree.
- Tracks undergraduate course enrollment closely and promotes the university’s “Take 15” campaign, encouraging students to take at least 15 credit hours in fall and spring semesters for a timely graduation.
- Coordinates course registration outreach campaigns, offers support services for students who “stop out” during their freshman and sophomore years, and executes course registration help sessions.
- Manages first-year student engagement and success courses through Engage 100, a collaborative initiative to support students’ transition to the university and to foster social connections.
- Executes events for students from beyond Florida or living off-campus through Noles Everywhere, the Off-Campus and Out-of-State Ambassadors program.
Engagement & Programs
Click the icons below to learn more about engagement programs for first-year students.
Contact Us
Course Registration Assistance (for undergraduates) – UGS-registrationhelp@fsu.edu
Engage 100 Programs & Enrollment Assistance – UGS-engage@fsu.edu
Freshman Interest Group (FIG) Enrollment Assistance – FIGs@admin.fsu.edu
Retention & Engagement Team
Dr. Allison Peters, Assistant Dean for Retention & Academic Engagement, abpeters@fsu.edu
Casey Yorks, Retention Manager, FTIC Course Registration & Stop Out Support, Noles Everywhere, cyorks@fsu.edu
Jonnel Randolph, Persistence Manager, 2nd Year Student Course Registration & Stop Out Support, jrandolph2@fsu.edu
Danielle Porter, Associate Director, Engage 100, danielle.lewis@fsu.edu
Norris Boyd, Retention Manager, First-Year Connections & Success, nboyd@fsu.edu
Kylie Lawrence, Retention Manager, Freshman Interest Groups (FIG), kclawrence@fsu.edu
Susannah Cochran, Academic Program Specialist, Engage 100 & FIG, Phi Eta Sigma Advisor, scochran2@fsu.edu